Home :: Terms & Conditions

Terms & Conditions

All Hot Foot Moto LLC products are made from tough, long lasting polyurethane material. Polyurethane is stronger, more wear resistant and less prone to cracking than standard rubber parts.

 

How long does shipping take?

Most orders are shipped within 3 to 4 business days. Occasionally, we will run out of stock on a certain part. If that occurs, you will be notified via email. All parts are poured as they are ordered. Please do not expect same day shipping.

 

Do you accept returns?

Yes, as long as the product has not been mounted or used. Once you mount the product on the motorcycle, it is yours to keep. All custom color orders are non-returnable.

If you have any problems with our products, you must show a proof of purchase for any warranty replacements. This can be your original receipt or a copy of your credit card statement showing the charge. 

 

How long do I have to return my order?

An RMA number must be requested within 30 days from date of delivery. If you do not request a return number, it will not be accepted.

 

Will you refund the shipping charges?

No. The shipping charges will not be refunded. The only time that we refund shipping charges is if the error is on our part. If you received free shipping, the shipping charges incurred by us will be deducted from the price of the return.
 

How long will an intake manifold last?

Intakes are made from a polyurethane material that is very durable and has some stretch to it. Air boots and intake manifolds are molded from the same material. The intake manifolds will typically last 5 years on water cooled bikes, sometimes even longer. We recommend replacing intakes at the end of every race season on air cooled bikes. The air cooled bikes run much hotter than newer models. The hotter that an engine gets, the harder it is on the intake glue that we use. We have been unable to find a high heat glue yet, but we are working on it. If you notice an air leak, shut your bike down immediately. We will send a replacement for free. We only require your original purchase receipt. If you are using a pod filter, the air filter needs to have some type of support. Without any support, the carburetor and pod filter bounce up and down the entire time you are riding the bike. This can cause issues with intake manifolds. 

We recommend using these bolts for intakes:

https://www.boltdepot.com/Metric_socket_cap_Stainless_steel_18-8_6mm_x_1.0mm.aspx


 

All international orders may be subject to taxes and fees once the package makes it into your country. All shipments are declared with the invoice value and marked as merchandise. Please be aware that we are not responsible for any charges that are levied when you pick up your package from customs. We cannot "mark down" an order on the customs form. Please do not ask. We would like to continue shipping overseas, and it is illegal to falsify customs documents.
 

Hot Foot Moto LLC is open Monday through Friday from 8:30 AM to 4:30 PM EST. We answer all of our emails during the week. Emails received after business hours on Friday and during the weekend will be responded to on Monday of the next week. Hot Foot Moto LLC is a family owned business, and we try to handle every transaction with honesty and integrity.

 

hotfootmotollc@yahoo.com

 

Hot Foot Moto LLC accepts no liability in relation to consequential damage, injury, death or loss of revenue arising from defective items.